1. Please make sure your system‘s firmware build date is after 2016. If not, please contact email@example.com to upgrade.
In your email, please log in system and go to Main menu----Info----Version and tell us your system‘s version like V4.02.R11.85100115.10001.130900 and build date like 2015-05-25
2. Please enable mobile report function in Main menu--System--Netservice
3. Go to Main menu--Alarm--Motion detection to enable mobile report.
4. Add a system to app xmeye. here is a method.
5. Enable alarm in APP.
when there is motion detected, your phone will receive a push.
if everything is set correctly, but there is no push, please double check to make sure your phone enabled notification for app xmeye.