Applies to: DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/N48PI/N44PI/N46PI
Please provide us the information below.
1. Send us a clear picture of the label at bottom of the device.
2. The date on TV or monitor.
3. Send us pictures of the serial number. You can find it by following the instruction below
Please send to firstname.lastname@example.org
If the system doesn‘t pop up the serial number and pop up a date, please send us to picture like below. Please send to email@example.com
After we get all information, we will provide you a code so that you can use that password to reset the old password and create a new password.