Applies to: DH81NK/DH41NK/DM21O/DM31O/DL81A/DH81S/DH81NG/DN81NB/DM41G/DN41CJ/DN81BJ/DN61EC/DG81W/DG61X/DG41T/DT81DQ/DT41DC/DT61ER/DG41BE/DG81BE

Please search Xmeye in google play or apple store and install it into your phone.

Here are steps to use app Xmeye to connect the recorder. The method is for both the local view and remote view because they are totally the same.
Download and install the application Xmeye to your mobile/tablet. This can be found by searching Xmeye in either the App Store for iOS or Google Play store for Android. Or you can refer this to download the Xmeye application.

Xmeye app for android download: support.annke.com/document/XM/General/app/xmyeye.apk
https://play.google.com/store/apps/details?id=com.mobile.myeye
Xmeye app for iPhone&iPad download: https://itunes.apple.com/cn/app/xmeye/id884006786?mt=8

Step 1: Tap local login

Step 2: Add device
Click plus button at the top right to add the camera.

Step 3: Input system‘s information

a. The name can be anything.
b. You can find S/N(ID) on the monitor. Please notice the S/N on the label of the recorder is not the ID used to connect and view. 
Here is a method to find the serial number. 
https://help.annke.com/hc/en-us/articles/360000248422-Where-to-find-the-serial-number-and-QR-code-of-system-and-NAT-status-
c. The default password is none. 

Troubleshooting

By now you should be viewing your security camera system from your mobile device. If you are unable to connect to your system and are receiving an error message, here's a list of settings to double-check:

• Please check the DVR/NVR network statues if it's online or not.  Or you can refer this net link to fix your DVR's IP.
  

  How to fix DVR/NVR‘s IP? (XM solution)

• If you forget the DVR/NVR password,  please refer this net link to have a try.
  

  What to do if you forgot the password of the system?

  Or you can submit work orders to us on the home page and get a super password for the latest date. Here is the instruction:
  

  New user FAQ