Purpose: This instruction introduces the method to change the output resolution of the ANNKE system. It is effective when the ANNKE system doesn't show any display on the TV/monitor due to a mismatch of output resolution between them.
- Connect your ANNKE system to your home router via an ethernet cable.
- Connect your computer to the same router with the DVR wired or wirelessly.
- Download the SADP software on your computer to search the IP of your DVR/NVR.
For Windows: https://download.annke.com/CMS/SADP_v188.8.131.52.zip
For MacBook: https://download.annke.com/document/Computer_Software/SADPTool.pkg.zip
- Run SADP and it will show the IP address of your DVR/NVR automatically.
- Input this IP address into the IE browser. The user name is 'admin' and the password is your system‘s login password.
- When you log in, navigate to Configuration--System--System Settings--Menu Output. Change the VGA/HDMI resolution. It's recommended to match this resolution to your TV/monitor resolution.
If you are not sure, just select the lowest resolution for the ANNKE system.
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