Applies to: I41HG/I41CS
Nova S (I41HG) or Nova Orion (I41CS) supports sound wave pairing. During the pairing process, your mobile phone will make a sound after you click the sound wave sending button. However, a few customers using Samsung S8 and S9 phones comment that their mobile phone makes no sound. Some settings need to be modified to fix this problem.
1. Enter the mobile apps management interface and select ANNKE Nova
2. Select “permissions”
3. Check the storage permissions, tick “Access and change files on internal storage” and save the settings.
Finally, please try device paring again. At this time, your mobile phone will make a sound after you click the sound wave sending button.