Applies to: DH81NK/DH41NK/DM21O/DM31O/DL81A/DH81S/DH81NG/DN81NB/DM41G/DN41CJ/DN81BJ/DN61EC/DG81W/DG61X/DG41T/DT81DQ/DT41DC/DT61ER/DG41BE/DG81BE
For this system, there will be some optional way to reset the password, please kindly find which way is suitable for you:
1. The general super password according to the date display on your monitor.
Please connect the recorder to a monitor or TV and check the date on the screen.
If the system date is 2019-11-28, please try user name admin, the super password is fTkBp17312
If the system date is 2019-11-29, please try user name admin, the super password is uNgXka7929
If the system date is 2019-11-30, please try user name admin, the super password is E2AUeH1201
If the system date is 2019-12-01, please try user name admin, the super password is HNHwsi0
If the system date is 2019-12-02, please try user name admin, the super password is 9qUUMJ1201
1.If it works, please log in recorder and restore it to factory default so that a password can come back to default one blank(nothing).
2. Please identify the capital letter, small letter, letter o and number 0
3.If it says your system is locked, power off system and power on so that you can try
4. The super password we provide to you will be invalid the next day.
5. Super password can only work on TV or monitor, NOT on computer or phone
2. Can you see a "?" on the login page, if yes, please refer to this link to find the key and send to us, then please don't turn off your DVR
After we got your code, we will calculate a super password for you.
3. Can you see a small QR code after you input the wrong password at 5 times, if yes, please click it and make it enlarge, then please send the full and clear picture of this QR code, After we got your picture, we will generate a super password for you?
4. If the above method all not suitable for your case, please kindly not can you see some prompt message on your login page, such as
"System maintenance, please contact installer, SN: XXXXXXXX" if it is in this case, please kindly send us a clear picture of this prompt
message window and then please inform us of the date display on your monitor, After we got your picture, we will inform you how to do for the next step.