Motion detection recording means DVR/NVR will record automatically when it is triggered by movement.
There are several possible causes for the Motion Detection Recording failed on DVR/NVRs. You may follow the troubleshooting tips listed below to solve the problem.
Cause 1. The DVR/NVR didn't install Hard Disk Drive(HDD)
Solution: Install one. The DVR needs an internal hard disk drive for recording. Without the hard disk drive, the system can show live viewing, but can’t record, playback either.
Cause 2. The HDD's status is not normal
Solution: Check the status of HDD, if the HDD status says unformatted, click format.
Please go to this link: How to format HDD on Annke DNR/NVR.
Cause 3. Forget to enable motion detection function
Solution: Different Models have a different menu interface to enable this function.
Please go to this link to have a view: How to enable motion detection?
Cause 4. Forget to tick the corresponding trigger channel
Solution: Different Models have a different menu interface to trigger channel
Please go to this link to have a view: How to tick the trigger channel?
Cause 5. The motion detection sensitivity is too weak
Solution: Choose the high sensitivity to detect motion.
Cause 6. The set up of the motion record schedule have something wrong
Solution: Different Models have a different menu interface to set up the record schedule.
Please go to this link to have a view: Set up motion detection record schedule on your DVR/NVR
- If the problem persists after going through the steps above, please take photos of the troubleshooting results and the device mail settings interface and send it to us as an attachment so that we can help you solve the problem better.
- You can contact our support team for additional help by submitting a request.