Comments

4 comments

Date Votes
  • James N

    Make sure the HDD is formatted Fat32

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  • Adrian Kilkenny

    Hi, did this sort your issue? I too bought a new drive WD PURPLE 1TB surveillance Har Drive but it just cuts the unit out when attached.

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  • Adrian Kilkenny

    Found that if you go into the settings you can factory reset it and then the HD will mount and work. Just worked for me anyway

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  • Matt Essex

    FIXED: The DVR came with 2 power adaptors. Both 12 volt. One for the cams.. and one for the DVR. I had them switched. The one for the DVR is more a square shape. Once I swithch them the HDD was up and running. 

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