Device has already been added by another account

Comments

5 comments

  • Support Team

    Hello, we have created a ticket#644222 for you and our support will contact you to unbind the device by email. This ticket can be tracked in the help center. Please pay attention to your email. Thank you and have a good time.

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  • John Johnson

    I am having the same issue

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  • Chris Walton

    I too am having the same issue. I have the Annke DN81R and I get the same message. "Device has already been added by another account".

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  • Support Team

    @john johnson If the device has been bound by another account, please send a request to the technical support team with the white label underneath the device. The technical support email is support@annke.com.

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  • Support Team

    @Chris Walton If the device has been bound by another account, please send a request to the technical support team with the white label underneath the device. The technical support email is support@annke.com.

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