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5 comments

  • Bella

    Hello, ticket 646679 is created for this matter. Please pay attention to the email from us. Thank you.

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  • Elaine Spear

    Hello

    I bought a second hand but never used 720P PT wireless camera, and am unable to unbind or connect to WiFi 

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  • Bella

    @Elaine Spear,

    Good day!

    I have created a ticket for your case in our help center, and the reference ticket number is 655430. The technical support agent will contact you as soon as possible.

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  • Brian DeBra

    Dn81r - new phone, says my device is already registered and I have no unbind option in my dn81r settings. Please assist.

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  • Bella

    @Brian DeBra

    I have created a ticket for you to the technical support team. The technical support agent will contact you as soon as possible to unbind the device. If you could, you could also send a picture of the white label underneath the DN81R to support@annke.com.

    The reference number of the ticket is 659682.

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