Forgot password guide post
PinnedHello everyone, this is an especial post for password related issue.
If you forget your system/unit's password, here is the quick guide for you reset it.
As we have many different models in our various product line, different models apply to the different reset method.
1. Please confirm your system's Model No.
2. Find the correct way to reset the system/unit's
A. Submit a request with the Necessary information
- If your models are: DN41R/DN81R/DN61R/DT41Y/DT81Y/DT61Y/DT41GB/DT81GB/DT61GB/N48PI/N44PI/N46PI
B. Submit a request with the Necessary information
- If your models are: DH81NK/DH41NK/DM21O/DM31O/DL81A/DH81S/DH81NG/DN81NB/DM41G/DN41CJ/DN81BJ/DN61EC/DG81W/DG61X/DG41T/DT81DQ/DT41DC/DT61ER/DG41BE/DG81BE
C. Refer to this link to reset your system
- If your models are: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V/N44WBD/N48WHP/N48WHE
D. If your model is not in the above list, please Submit a request to contact us.
Beware of password information disclosure, it is recommended that you do not post personal and device information here.
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Hello, please find below password:
Security Code:rR9SyrRRez Valid for:18/06/2019
Security Code:q9QzSQ9edd Valid for:19/06/2019
Security Code:RRreRyrdze Valid for:20/06/2019
Security Code:rSddRRdSQR Valid for:21/06/2019
Security Code:zQdyQReer Valid for:22/06/2019Hope this will make sense.
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@Jose Miguel Pacheco
Hello,
To protect your personal information, we have modified your post.
This model is from Sannce, please go to https://support.sannce.com and submit a request, Sannce support will help out.
Thank you.
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Hello, to protect your personal information, we have modified your post.
Here is the password for your device:
Security Code:SQr9Syy9RQ Valid for:27/06/2019
Security Code:R99qqqedQR Valid for:28/06/2019
Security Code:RyQzzQr9zz Valid for:29/06/2019
Security Code:qQRqRryRRR Valid for:30/06/2019
Security Code:rRdyR99dy Valid for:01/07/2019 -
@Joanne Williams
If you forget password and cannot access system, please provide some information to us so that we can provide a super code to access system. Here is the information we need.
https://help.annke.com/hc/en-us/articles/360000249562
1. Please remember input super password on that day on the interface where you can see the long SN, not on the log in the interface where you can see user name admin.
2. Here is a video to show how it works. https://www.youtube.com/watch?v=kmL5pDFoSs8
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Hi, friend,
Please connect the recorder to a monitor or TV and check the date on the screen.
If the date is 2019-06-22, please try user name admin, the super password is 9zn4ak3416
If the date is 2019-06-23, please try user name admin, the super password is Uk5eEt9143
If the date is 2019-06-24, please try user name admin, the super password is Vn6rCv7312
If the date is 2019-06-25, please try user name admin, the super password is pRg0T77929
If the date is 2019-06-26, please try user name admin, the super password is go9Wyf1000
NOTICE:
1.If it works, please log in recorder and restore it to factory default so that a password can come back to default one blank(nothing).
2. Please identify the capital letter, small letter, letter o and number 0
3.If it says your system is locked, power off system and power on so that you can try
4. The super password we provide to you will be invalid the next day.
5. Super password can only work on TV or monitor, NOT on computer or phone -
@K-W Schramm
Hi, friend,
I am afraid we need to have your model No. at first to then can better help you solve your problem.
This is also a common sense for everyone before submitting a request.
And we have arranged our technical support team to follow up on your issue #645825.
Please note to check your email.
Have a nice day!
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@Jecid Guerrero
Hi, friend, we need another long serial No. to generate a secure code for you.
Please read this article carefully and send us the information to our email, thank you.
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@Jackie Cameron If the system is locked, please send an email to support@annke.com with the information we need. The technical support will help you sooner and better.
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@Alessandro Ricci If you forgot the system admin password, please send an email to support@annke.com with the information we need. The technical support will help you sooner and better.
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Dear customer
Till now we will not release the password directly in the community, It is not safe for you because we need some personal information from your DVR box
Please directly share the information here:
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The Cloud Networking Architect designs, deploys, and supports large cloud environments. The individual must proactively provide technical support in areas, such as network automation, software-defined networks (SDN), VPN, local area networks (LANs), wide area networks (WANs), network security platforms, and load-balancing technologies within cloud architectures.
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