CCTV DOESN'T WORK

Comments

7 comments

  • Bella

    Dear, what is the model number of your device? You can find it on the unit's label.

    1
    Comment actions Permalink
  • April Phillips

    i have the same problem.model dn81nb1t. front lights flashing . i changed moniter cable. turned power off for 48hrs and still nothing. can you help please?

    0
    Comment actions Permalink
  • Bella

    @April Philips We have created a ticket for your request, and our technical support will contact you as soon as possible to do the troubleshooting. Please refer to ticket#647671.

    0
    Comment actions Permalink
  • Andrew Newton

    @Kate,

    Hi I am also getting the same issue as above with no picture displayed, the red power light on the front of the box is flashing along with the red light under the mouse. I have had the equipment over 2 years with no issues to date until yesterday.

    The model is :- PK-884AAT1T

    ANNKE 8 Channels 1080P HD-TVI Security Camera System with 1TB Surveillance HDD and 4x 1080P Weatherproof Bullet Camera, Convenient Email Alert with Images, Recording and Playback, Super Night Vision for CCTV Kits

    0
    Comment actions Permalink
  • Bella

    @Andrew Newton Could you please tell me what can you see on the monitor screen now? 

    If you could see the settings panel of the DVR, please check the power supply of the cameras.

    If you can't see the settings panel of the DVR, please try to change another VGA/HDMI cable to connect the DVR and the monitor. Or you could also change another monitor to connect with the DVR.

    For more troubleshooting, please send an email with details to support@annke.com to get a further solution.

    0
    Comment actions Permalink
  • Ronald Antonius

    Andrew Newton Ireneusz Matwiejczuk April Phillips

    i have the same issue, but different brand dvr..
    the led POWER indicator is blink, no sound and out from screen at all..
    i just try to change the power cable to dvr, then everything back to normal..
    its because shortcut power in my house cause this problems..
    hope this information can help all of your problems.

    1
    Comment actions Permalink
  • Bella

    @Ronald Antonius,

    We highly appreciate your sharing of the solution. ^_^

    0
    Comment actions Permalink

Please sign in to leave a comment.