Night Vision Stopped Working

Comments

3 comments

  • Kate

    Could you please tell us the model number of your system? You can find it underneath of the recorder.

    Please refer to this link to find it.

    https://help.annke.com/hc/en-us/articles/360000250241

  • Angie Frank

    DN81R. The camera has worked for over a month. No lighting situations have changed. It was working at 1am nite vision fine and at 10pm the same day just stopped. This is the 3rd nite no nite vision. Led lights are on again no new street or porch lites to effect circumstances.

  • Andy

    @Angie Frank

    Hi, Angie Frank, 

    How many cameras have this problem in total?

    In order to better help you, our support team will contact you soon in ticket #645834.

    Have a nice day.

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