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3 comments

  • Support Team

    Hi, Jas,

    Good day.

    If you view the cameras on the PC, please set up the time zone on the PC software as well.

    It could be set up on the User Parameter-->Advanced Settings.

    A picture attached as for your reference.

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  • Amanda Navarro

    Hello,

    I have model AU-DN81RA1-V5-58BH-P

    and am having the exact same issues. I have selected the correct time zone & date on the software and it is an hour behind. 

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  • Support Team

    @Amanda Navarro

    For this problem, could you please check whether or not the DST is set up for the system.

    If not, please follow the below instruction to set up the DST for the system: https://help.annke.com/hc/en-us/articles/360000253361

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