Welcome to the Annke community!
For the problematic camera, could you please provide us more details of it? Maybe I could provide you some solutions to do the troubleshooting. ^_^
Ok, dn41r system and the camera has a shadow down the left side like a black sticker but not, bought on 30,8,19,
For your problem, please send a request to the technical support to do the troubleshooting: firstname.lastname@example.org. The technical support will provide you some solutions to do the troubleshooting.
Guys.everytime i want to conected to my cell phone.it said wrong password.or user name
For the password issue, please submit a request to the technical support team, and the technical support agent will contact you to solve the problem as soon as possible. Here is the link of the help center: https://help.annke.com/hc/en-us
How long does it take to get a response from tech
@David De Leon, Sorry that we didn't reply to you because of the weekend. If you have some urgent issues, you could send the email to the technical support: email@example.com. The technical support agent will reply to you in 24 hours.
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