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  • Support Team

    Hi, Jamie,

    Welcome to Annke Community.

    Usually, the NVR can't work with the additional IP cameras. Maybe you could provide me the model number of the NVR so that I could check more information for the NVR.

    Here is the instruction about how to check the model number: https://help.annke.com/hc/en-us/articles/360000250241

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