I am trying to get my DVR to connect to the CMS software. I have CMS as an exception in Windows firewall, I set the zone I have the right user and password for the DVR in the add device pane. The DVR shows online and I can ping it from the command line. It still says device not found when I add device using the IP address and the IP scan doesn't find it. I am running out of ideas. There does not seem to be a user manual for this software that I can find on your site.
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