not receiving security code for mobile app

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Rabbi Sandhaus

• January 09, 2020 20:52

Hi

 

I am trying to register on the mobile app, but it keeps telling me "failed to get the security code (99991)

 

Please advise.

 

Thank you

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• 

  Andy

  • January 14, 2020 10:16

  Could you please tell us the model number of your system? You can find it underneath of the recorder.

  Please refer to this link to find it.

  https://help.annke.com/hc/en-us/articles/360000250241

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