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Password reset

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3 comments

  • Gustavoadolfo

    Olvide la clave de mi dvr

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  • Clint Beasley

    I too have had trouble getting into the ANNKE my DT81Y that was given to me by my son who forgot the password. ANNKE support sent me a file that was successful, but still would not allow me to log-in and the serial number reset that was successful, but still will not allow me to log-in. Now they want to do a live Teamviewer session, but they can not seem to coordinate the time difference that I would think they should be intimately familiar with. This started back on Feburary 17th and I am giving up and buy a competitors system that has good American tech support.

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  • Andy

    Dear customer

    Please directly contact the support for future help:

    https://help.annke.com/hc/en-us/requests/new

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