Replaces NVR does not work with existing Annke POE Cameras

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Vinchenzo

• February 23, 2020 10:34
• Edited

This is now becoming a nuisance, my CCTV has been down for over 2 weeks. The support is vastly slow and misleading on many times.

I purchased this kit for a near £400 and now I am starting to regret my purchase, Even to reset the passwords on the POE cameras. The user cannot do themselves.

I have been trying to contact you over a day now, still no update. For a security company surely your main goal should be to have your customers up and running immediately. I do not see this!

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  Andy

  • February 27, 2020 12:56

  Please directly contact the help center and find the support for helping, Please show them correct model number and order information, they will contact you in time:

  https://help.annke.com/hc/en-us/requests/new

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