hello. I can access my DVR from the computer browser but not Andriod App.
AnsweredHello. I can access the DVR from a browser but when I try to access them on my android tablet is say's the device is offline. before that (When setting it up) said that the connection failed. What am I doing wrong?
thank you in advance.
Rick
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Hi Rick,
To access the DVR on the phone app, please refer to this instruction for the configuration:
https://help.annke.com/hc/en-us/articles/360000252581-How-to-connect-system-by-Annke-Vision-
If the issue still stays, kindly submit a request here: https://help.annke.com/hc/en-us/requests/new
send some pictures of your settings (just like those in our instruction) so our tech support will check and help you further :)
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