Hi, I am trying to add someone else to access my system and they can see the device and cameras but when clicking on them out is saying "input verification code the video is encrypted. Contact the administrator to get the password (case-sensitive). I know for fact that the password I am putting in is correct but it won't work. I have even tried removing the password from the camera's but I then get no feed at all from the camera even on the NVR.
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