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Where can I download previous or new firmware? C800 and C500

Comments

5 comments

  • Official comment
    Support Team

    Please do not flash the non-ANNKE firmware for the ANNKE products. If the cameras are defective when flashing the non-ANNKE firmware, the products will be out of the warranty based on our warranty policy. 

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  • Customer

    I figured out how to update firmware on the C500 and C800 cameras that resolved all my issues. You can find the full instructions here https://ipcamtalk.com/threads/annke-firmware-to-hikvision-firmware-how-to.56888/

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  • Customer

    There wouldn't be a need for flashing non-ANNKE firmware if the ANNKE firmware was consistent and worked properly. Or if when there was an issue resolve it by putting out a firmware update. This seems to be consistent issue with ANNKE products. Of the the 3 models I have used two have issues that are in the firmware.

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  • Torben Arentoft

    Hey Support Team: Just a thought. If you do not want us to "flash the non-ANNKE firmware for the ANNKE products", then maybe provide us with a link for downloading official ANNKE firmware...? Come on. We're big boys here, we can handle it ;-)

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  • Simon Craddock

    Most Annke cameras are Hikvision so just find the firmware at Hikvision. Forget asking Annke they'll tell you everytime you have the latest version already, despite being several versions behind Hikvision

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