Email setup not working. Failed to send

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3 comments

  • Support Team

    Hi, Doug,

    Welcome to Annke Community.

    Please kindly follow the below instruction to check the email notification settings: https://help.annke.com/hc/en-us/articles/360000250242

    If the instruction does not work, please kindly contact our technical support.

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  • Doug Wolfe

    Those are the instructions I was following.  What I am asking about is the personal information that Annke is allowed to collect.  What kind of personal information is it?

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  • Support Team

    Hi, Doung,

    Please don't worry, and we don't collect personal information except for the email address. But the email address is necessary so that we could communicate with each other.

    If the email notification does not work, I will create a request for you to our technical support team, and the technical support will help you sooner.

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