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DW81KD firmware update

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5 comments

  • Official comment
    Support Team

    Hello there,

    Per checking, we confirm that your firmware is the latest.

    Can I know why you want to upgrade the system? Is there any problem with the system?

    If there is a technical issue, please visit https://help.annke.com/hc/en-us/requests/new and send us a request. Our technical support will help you as soon as possible.

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  • James N

    Good luck Annke has stated the FW you get device with is only FW you will get unless the device is bad . I have a bad unit and chrome don't work as stated so after IE is no longer able to be used my 81kdv3 will be paper weight

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  • Robert G

    My unit is a couple of years old.

    It is currently running V3.5.37 build 181121

    It appears there is a newer version.

    I downloaded this file:

    IDW81KD 20190330

    http://support.annke.com/document/firmware/D

     

    W81KD/digicap.dav

    I put it on a 1GB flash drive formatted as Fat32.

    I then insert the flash drive into my NVR. It lights up.

    When I chose browse, nothing comes up.

    What am I doing wrong

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  • James N

    Nothing its blocked update in other words your 81kd isn't able to run newer fw like you can on other branded devices

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  • Robert G

    Why would firmware updates be posted if they couldn't be used?

    The firmware was listed explicitly for the model of NVR I have.

    Why would the software have the option to do firmware updates if that function did not work?

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