Support Team
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Recent activity by Support Team-
How to Unbind Device-Annke Vision
DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DW41JD/DW81KD/DW61LD/DT81DP/N48PI/N44PI/N46PI/N44PAM/N48PAW/N46PCK/N88PCH If the app says your system is added by another account when you a...
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Troubleshooting--What can you do if you forget DVR/NVR password?
If you forget your system/unit's password, here is the quick guide for you to get some help. Before you start: Please confirm your system's Model No. As we have many different models in our v...
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Troubleshooting--Fail to Receive Push Notification on Mobile Phone
If you fail to receive a push notification on Android Phone or iOS device (iPhone/iPad), you may follow the troubleshooting tips listed below to solve the problem. There're several possible causes ...
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Troubleshooting--If one or some cameras show no image on DVR/NVR
If all cameras are connected to DVR/NVR with cables and recorder is connected to a monitor with a cable, one or several cameras show no live video on monitor, but others are working fine. There are...
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How to install a hard disk drive(HDD)?
Purpose: The instruction of how to install a hard disk drive. Before you start: Before installing the hard drive disk, please power off the system if it is on. Steps: 1. Loose the five screws, ...
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Troubleshooting--The video signal is too weak
Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V/N44WBD/N48WHP/N48WHE There are several possible causes for the camera's wifi signal is ...
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Troubleshooting--No Video Output on the Monitor/TV on Annke DVR/NVR
If there's no video output on the monitor from Annke DVR/NVR, you may follow the troubleshooting tips listed below to solve the problem. There are several possible causes of the problem. Cause 1....
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Troubleshooting--Motion Detection Recording Failed on Annke DVR/NVR
Motion detection recording means DVR/NVR will record automatically when it is triggered by movement. There are several possible causes for the Motion Detection Recording failed on DVR/NVRs. You may...
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Troubleshooting--Email Test Failed on Annke DVR/NVR
There are several possible causes for the Email Test failed when configuring email settings on DVR/NVRs. You may follow the troubleshooting tips listed below to solve the problem. About the email...
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Configuring the IP Cameras Customized Protocols on Annke NVR
Applies to: N48PI/N44PI/N46PI/N44PAM/N48PAW/N46PCK/N88PCH/N441Y/N481Y Purpose:To connect the network cameras which are not configured with the standard protocols, you can configure the customized...
