Kate

  • Total activity 552
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Activity overview

Latest activity by Kate
  • Kate commented,

    @Brian DeBra I have created a ticket for you to the technical support team. The technical support agent will contact you as soon as possible to unbind the device. If you could, you could also send ...

  • Kate commented,

    @Bill Denton Yes, the line crossing detection only supports one camera. This is the designed limitation of the product. If you want to set up motion detection for the cameras, please set up the nor...

  • Kate commented,

    @Caroline Reading For your problem, please submit a request to the help center to the technical support team. The technical support agent will provide you some suggestions to do the troubleshooting...

  • Kate commented,

    Hola amigo,¡Bienvenido a Annke Community!He creado un ticket para usted para el equipo de soporte técnico. El agente se pondrá en contacto con usted para restablecer la contraseña lo antes posible....

  • Kate commented,

    Hola amigo,¡Bienvenido a Annke Community!He creado un ticket para usted para el equipo de soporte técnico. El agente se pondrá en contacto con usted para restablecer la contraseña lo antes posible....

  • Kate commented,

    Hi, Daniel, Good day! For the motion detection problem, please submit a request on our help center to the technical support team to do the troubleshooting. The technical support agent will provide ...

  • Kate commented,

    Hi, friend, Welcome to the Annke Community! Do you have a problem to install the Annke security system? If yes, here are two instructions to install the Annke security system: https://help.annke.co...

  • Kate commented,

    Hi, friend, Welcome to the Annke community. Could you please follow below instruction to confirm the model number again? We don't have a model number K9504-W. https://help.annke.com/hc/en-us/articl...

  • Kate commented,

    Hi, Peace, Good day! Let me explain what I get from your description: 1. You have two different Annke systems, and you want to share the two systems for two people. 2. But you don't want the two pe...

  • Kate commented,

    Hi, Josh, Good day. Could you please submit a request to the technical support team to do the troubleshooting? Or you could send an email to the technical support team: support@annke.com.