Support Team

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Recent activity by Support Team Recent activity Votes

  • How to Pair the cameras with the Base Station(JA)

    1. FAQs
    2. Ease NVR and NVR Kits

    Applies to N44WBF+I41GF Usually, the system is plug and play. But if you add additional cameras to the base station, the cameras require to pair with the base station, or the cameras won't build up...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • -6 votes

  • How to Connect the WiFi Camera I41GF Saperately to Annke Sight(JA)

    1. FAQs
    2. Ease NVR and NVR Kits

    Applies to I41GF The camera I41GF not only could work with the base station together but also could work as a WiFi camera individually. Below are the steps about how to set up the camera I41GF as a...

    • Support Team
    • Updated
    • 2 followers
    • 0 comments
    • -1 votes

  • How to Reset the Camera to Factory Default on DVR?

    1. FAQs
    2. Young/Soter/Egis DVRs and DVR Kits

    Applies to: C51FD/CT1AB/ CT1AC/ CT1AD/CT1AE/CT1AF/CT1CC/ CT1GD/CT1GE/CT1GF/C51BH/C51BG/C51BL/C51BM/CT1DL/CT1DM/CR1BM/CR1BN/CR1BJ/CR1BL/CT1DR/CT1DS/CT1BG/CT1BF/CT1DC/CR1BK/CR1BB/CR1BG Purpose: For s...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • -26 votes

  • More setting of Record Encode Parameters on Annke DVR(HK)

    1. Guide
    2. Record Settings

    Applies to: DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DT41DB/DT81DB/DT61EQ/DW41JD/DW81KD/DW61LD/DT81DP   Purpose: You can set up more settings of record encode parameters on Annke DV...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 2 votes

  • Troubleshooting--What to do if DVR/NVR continually restart?

    1. Troubleshooting
    2. Troubleshooting

    There are several possible causes of your DVR/NVR continually restart. You may follow the troubleshooting tips listed below to solve the problem.   Cause 1. The DVR/NVR Power Supply is insufficient...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • -10 votes

  • What is PIR Motion Sensor？

    1. Guide
    2. PIR Settings

    Applies to: Annke PIR cameras PIR is shortened for Passive Infrared. PIR sensor is an electronic sensor that measures infrared (IR) light radiating from objects in its field of view. The PIR sensor...

    • Support Team
    • Updated
    • 2 followers
    • 0 comments
    • 2 votes

  • Edit Favorites on Annke Vision App

    1. Guide
    2. Live View

    Applies to: DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB//DT81GB/DT61GB/DT41DB/DT81DB/DT61EQ/DW41JD/DW81KD/DW61LD/DT81DP/N48PI/N44PI/N46PI/N44PAM/N48PAW/N46PCK/N88PCH/N441Y/N481Y/I21AE/I21AF/I41DQ/I6...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Adding Cameras to Favorites on Annke Vision Page

    1. Guide
    2. Others

    Applies to: DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DT41DB/DT81DB/DT61EQ/DW41JD/DW81KD/DW61LD/DT81DP/N48PI/N44PI/N46PI/N44PAM/N48PAW/N46PCK/N88PCH/N441Y/N481Y/I21AE/I21AF/I41DQ/I61...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • The More Option on Live View Page of Annke Vision App

    1. Guide
    2. Others

    Applies to: DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DT41DB/DT81DB/DT61EQ/DW41JD/DW81KD/DW61LD/DT81DP/N48PI/N44PI/N46PI/N44PAM/N48PAW/N46PCK/N88PCH/N441Y/N481Y/I21AE/I21AF/I41DQ/I61...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • -2 votes

  • History access on Myannke PC Client

    1. Guide
    2. Others

    Applies to: I41EJ Purpose: You can see the history access.   Before you start:  Logging in the Myannke PC Client. The device has inserted an SD card.   Steps: 1. Click Playback, enter the playbac...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes