Support Team
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Recent activity by Support Team-
Hello there, We helped you submit a request to our support team. They will help you within 24 hours. ------------------------------------------------------------------------------------------------...
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Hello, All of our products support remote viewing.
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Hello there, Please refer to the below steps. If it does not work, please visit https://help.annke.com/hc/en-us/requests/new and send us a request. Our technical support will help you as soon as po...
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Hello there, Yes, the ANNKE kit has the same BNC plus on its cables.
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Hello there, This is the fixed feature of web viewing. Every time you see the cameras on the browser, you need to double-click the cameras one by one.
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Hello there, Please follow the instructions below.1. Please disconnect the Ethernet cable to the router, and reboot the system.2. After rebooting the system and it works well, you need to set a new...
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Hi there, We are sorry that the NVR has no this function at present. But we will try to improve our products in the future. Thank you for your opinion:)
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Hello, If the camera supports ONVIF, we suppose it can work with our DVR. But to confirm again, please kindly contact the seller of the camera. Maybe there are some rules about the camera we do not...
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Hello there, We are sorry that we do not have suitable IP cameras for your DVR at present. If possible, please find an IP camera from other manufacturers. Here are two requirements: 1. The IP camer...
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Hello there, In fact, the two ways to power on the cameras are stable. If you want to extend the distance between the cameras and the NVR, you can power on the cameras using the 12V power supply. I...