Support Team
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Recent activity by Support Team-
Annke Vision APP Update Issue and Solution
Hi, friend, Recently, we received a lot of feedback from the users about the APP update. Most users said that the update will erase the settings of the APP account and brings some inconvenience to ...
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ANNKE Carnival 2019: Best Offers for Customer Appreciation
“ANNKE has already been established for FIVE years. In this five years, we developed a whole range of innovations, such as PoE Network Video Recorder Kit, 4K Surveillance System Kit, Wireless IP Ca...
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Share Your Best # AnnkeCaptures, win FREE camera!
Share Your Best # AnnkeCaptures
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Forgot password guide post
Hello everyone, this is an especial post for password related issue. If you forget your system/unit's password, here is the quick guide for you reset it. As we have many different models in our var...
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How to open camera
If you find the image of the camera suddenly becomes blurry and it seems there is moisture on the lens, you can try to open the camera to clean the moisture. The appearance of the camera varies fro...
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How to extend cable
Usually, the cable for each camera is only 60 ft. If you want to extend it, there is the method. Based on the picture, you need to buy a BNC female to BNC female connector from us to connect 2 c...
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How long can 1TB hard drive record
Applies to: All Annke DVR & NVR 24 hours non-stop recording It is for reference only. It also depends on the DVR set.
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Do you want to know more the camera system? Welcome to leave your comment~
If you have any problem or you want to know about the camera system, welcome to leave your comment. Or you can create a new post in general talk. We'd like to share everything with our lovely user...
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How to find device's IP in router's page
The method is here, click click click the link ↓↓↓ https://help.annke.com/hc/en-us/articles/360000250641
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How to install a hard disk drive
This manual applies to all the model: https://help.annke.com/hc/en-us/articles/360000249441