Echo

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  • Total activity 321
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Activity overview

Latest activity by Echo

  • Echo commented,

    1. Community
    2. Knowledge Base
    3. Is an upgrade worth it? and to what?

    Dear Customer, Have a nice day. I have forwarded your feedback to our technical support. Please don't worry, our technical support will contact you via email to help you resolve the issue. And if y...

  • Echo commented,

    1. Community
    2. compatibility
    3. Compatible recessed bracket for a C800D (I91DF)

    Dear Customer, Have a nice day. The following are bracket models compatible with I91DF for your reference. DS-1272ZJ-120 Wall Mount DS-1271ZJ-120 Pendant Mount And if you have any questions, do no...

  • Echo commented,

    1. Community
    2. Password reset
    3. Mot de passe oublier

    Cher client, Bonne journée. Veuillez suivre les instructions ci-dessous pour trouver les informations (numéro de série long et date) nécessaires à la réinitialisation de votre mot de passe : https:...

  • Echo commented,

    1. Community
    2. Password reset
    3. Forgot password

    Dear Customer, Have a nice day. May I know if you forgot the admin password of your system? If so, could you please tell us the model number of your system? Then we can give you a solution accordin...

  • Echo commented,

    1. Community
    2. Knowledge Base
    3. Activation of external alarm from motion detection

    Dear Customer, Have a nice day. We apologize for the inconvenience. The N48PBB NVR does not support alarm input and output functions, so it cannot control an external audio alarm. And if you have a...

  • Echo commented,

    1. Community
    2. Knowledge Base
    3. Can I set my recorder to detect cats, foxes etc.

    Dear Customer, Have a nice day. Thank you for sharing your DVR model. For the DW81KN, it supports human (people) and vehicle detection. It does not include a dedicated animal detection feature (e.g...

  • Echo commented,

    1. Community
    2. compatibility
    3. DVR Buzzer

    Dear Customer, Have a nice day. I have forwarded your feedback to our technical support. Please don't worry, our technical support will contact you via email to recommend products to you. And if yo...

  • Echo commented,

    1. Community
    2. Knowledge Base
    3. Can I set my recorder to detect cats, foxes etc.

    Dear Customer, Have a nice day. Could you please tell us the model number of your system and camera? Then we can give you a solution accordingly.You can find the model number on the backside of the...

  • Echo commented,

    1. Community
    2. Feedback
    3. Rod

    Dear Customer, Have a nice day. I am sorry to hear that you were unable to connect with our live chat support during our regular business hours. I would like to explain that we take great pride in ...

  • Echo commented,

    1. Community
    2. Knowledge Base
    3. N54WHF and I81BM home assistant

    Dear Customer, Have a nice day. We apologize for handling this matter via email instead of posting the answer directly in the community. To clarify our process: For relatively complex technical iss...