Echo
- Total activity 301
- Last activity
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Activity overview
Latest activity by Echo-
Echo commented,
Dear Customer, Have a nice day. Thank you for your detailed email and for taking the time to explain the ongoing problems you've been experiencing with your Annke DVR and cameras. I sincerely apolo...
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Echo commented,
Dear Customer, Have a nice day. We are sorry for the inconvenience. We have checked the status on our side, and the return has already been received and the refund has been processed. The refund ha...
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Echo commented,
Dear Customer, Have a nice day. I have forwarded your feedback to our technical support. Please don't worry, our technical support will contact you via email to help you resolve the issue. And if y...
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Echo commented,
Dear Customer, Have a nice day. Could you please tell us the model number of your system and camera? Then we can give you a solution accordingly.You can find the model number on the backside of the...
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Echo commented,
Dear Customer, Have a nice day. The N98WHR and I71GK cameras are compatible and can be used together. Could you please do the below troubleshooting and tell us the result when you did every step? P...
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Echo commented,
Dear Customer, Have a nice day. Based on the information you provided, this kit is a wireless camera kit and does not support connecting cameras via USB extenders or adapters. All cameras should be...
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Echo commented,
Dear Customer, Have a nice day. Please confirm camera and computer are connected to the same router via Ethernet cables.If they did, the issue could be from the POE power supply you use. We recomme...
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Echo commented,
Dear Customer, Have a nice day. We sincerely apologize for the inconvenience. After rechecking, we realized that our previous misunderstanding of the question led to an incorrect response. Please n...
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Echo commented,
Dear Customer, Have a nice day. After confirmation, sorry to tell you that the I81BM camera does not support the ONVIF feature and it is not compatible with the DT61BS system. Only some of our wi...
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Echo commented,
Estimado cliente: Que tenga un buen día. Siga las instrucciones a continuación para encontrar la información (número de serie largo y fecha) necesaria para restablecer la contraseña:https://help.an...