Echo

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Activity overview

Latest activity by Echo
  • Echo commented,

    Dear Customer, Have a nice day. We sincerely apologize for the inconvenience. After rechecking, we realized that our previous misunderstanding of the question led to an incorrect response. Please n...

  • Echo commented,

    Dear Customer, Have a nice day. After confirmation, sorry to tell you that the I81BM camera does not support the ONVIF feature and it is not compatible with the DT61BS system. Only some of our wi...

  • Echo commented,

    Estimado cliente: Que tenga un buen día. Siga las instrucciones a continuación para encontrar la información (número de serie largo y fecha) necesaria para restablecer la contraseña:https://help.an...

  • Echo commented,

    Dear Customer, Have a nice day. We apologize for the inconvenience. In this situation, we cannot view the camera feeds from two NVRs connected together on a single monitor. Furthermore, viewing all...

  • Echo commented,

    Dear Customer, Have a nice day. We are sorry for any trouble caused. I have forwarded your feedback to our support team. Please don't worry, our support will contact you via email to help you resol...

  • Echo commented,

    Dear Customer, Have a nice day. I have forwarded your feedback to our technical support. Please don't worry, our technical support will contact you via email to help you resolve the issue. And if y...

  • Echo commented,

    Dear Customer, Have a nice day. There are two kinds of cable sequence of our cameras for your reference. Sequence 1: Camera wiring sequence: Black, brown, green, orange, red, yellow, purple, blue C...

  • Echo commented,

    Dear Customer, Have a nice day. There are two kinds of cable sequence of our cameras for your reference. Sequence 1: Camera wiring sequence: Black, brown, green, orange, red, yellow, purple, blue C...

  • Echo commented,

    Dear Customer, Have a nice day. Could you please tell us the model number of your system and camera? Then we can give you a solution accordingly.You can find the model number on the backside of the...

  • Echo commented,

    Dear Customer, Have a nice day. We apologize for the inconvenience. The N98WHR you inquired about is incompatible with the Annke Vision computer software, and we cannot view camera footage or playb...