Echo
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Recent activity by Echo-
Dear Customer, Have a nice day. Thank you for your explanation. We are very sorry, the CPT500 camera does not support the function of automatically tracking moving objects and keeping them centered...
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Dear Customer, Have a nice day. I have forwarded the information you provided to our technical support. Please don't worry, they will continue to assist you via email. Thank you for your support. A...
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Dear Customer, Have a nice day. In this case, could you please provide us with the firmware version of your dvr currently? So that we can better help you.The picture below is for your reference. An...
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Dear Customer, Have a nice day. And if you have any questions, do not hesitate to contact us at support@annke.com. Best regards！ Echo | Technical Support
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Dear Customer, Have a nice day. We are very sorry, please note that the WBS400 camera is a low power battery camera, in order to avoid the camera power loss too fast, so the camera will enter the s...
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Cher client, Bonne journée. Dans ce cas, nous devons utiliser la méthode ci-dessous pour déverrouiller votre système. Veuillez suivre ces instructions : utilisez le logiciel SADPTool pour exporter ...
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Dear Customer, Have a nice day. We are sorry that the lens of CPT500 camera is fixed, and so is its viewing angle. The viewing angle cannot be manually adjusted; it only changes with the lens. And ...
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Dear Customer, Have a nice day. In this case, could you please tell us the model number of your camera and the old dvr? Because the solution to this case could be different depending on the model....
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Dear Customer, Have a nice day. The NVR in the link you requested is the latest version, v2, of the N931BB. And if you have any questions, do not hesitate to contact us at support@annke.com. Best r...
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Dear Customer, Have a nice day. We are sorry, but warmly note that a camera can only be connected to one NVR at a time; it cannot be connected to two NVRs simultaneously. And if you have any questi...