Echo
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Recent activity by Echo-
Dear Customer, Have a nice day. Could you please tell us the model number of your system? Then we can give you a solution accordingly.You can find the model number on the backside of the DVR/NVR.He...
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Dear Customer, Have a nice day. We are so sorry that dw81kd doesn't support wifi, it need to be connected to the router via RJ45 cable to access the network.Please refer to the link below to connec...
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Dear Customer, Have a nice day. We are so sorry that dw81kd doesn't support wifi, it need to be connected to the router via RJ45 cable to access the network.Please refer to the link below to connec...
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Dear Customer, Have a nice day. In this case, could you please offer me the firmware version of your DVR to see if there is a newer version to fix the issue?Please help check the below picture to f...
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Dear Customer, Have a nice day. I have forwarded your feedback to our technical support. Please don't worry, our technical support will contact you via email to help you resolve the issue. And if y...
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Dear Customer, Have a nice day. May I know if you would like to access the system via website or software on the computer? Besides, could you please tell us the model number of your system and came...
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Dear Customer, Have a nice day. I have forwarded your feedback to our technical support. Please don't worry, our technical support will contact you via email to help you resolve the issue. And if y...
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Dear Customer, Have a nice day. In this case, we need to use the below method to unlock your system. The following methods will only reset the DVR password and will not reset DVR settings or affect...
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Dear Customer, Have a nice day. We apologize for the inconvenience. The image you sent does not contain product model information. Could you please send the complete product label? This will allow ...
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Dear Customer, Have a nice day. Could you please tell us the model number of your system and camera? Then we can give you a solution accordingly.You can find the model number on the backside of the...