Echo
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Recent activity by Echo-
Dear Customer, Have a nice day. In this case, could you please kindly follow the instructions below to do troubleshooting? 1. Please plug a different device into the socket and check if the socket ...
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Sehr geehrter Kunde, wir wünschen Ihnen einen schönen Tag. Könnten Sie uns bitte die Modellnummer Ihres Systems mitteilen? Dann können wir Ihnen eine passende Lösung anbieten.Sie finden die Modelln...
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Dear Customer, Have a nice day. I have forwarded your feedback to our technical support. Please don't worry, our technical support will contact you via email to help you resolve the issue. And if y...
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Dear Customer, Have a nice day. Thank you for your explanation. We are very sorry, the CPT500 camera does not support the function of automatically tracking moving objects and keeping them centered...
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Dear Customer, Have a nice day. I have forwarded the information you provided to our technical support. Please don't worry, they will continue to assist you via email. Thank you for your support. A...
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Dear Customer, Have a nice day. In this case, could you please provide us with the firmware version of your dvr currently? So that we can better help you.The picture below is for your reference. An...
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Dear Customer, Have a nice day. And if you have any questions, do not hesitate to contact us at support@annke.com. Best regards！ Echo | Technical Support
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Dear Customer, Have a nice day. We are very sorry, please note that the WBS400 camera is a low power battery camera, in order to avoid the camera power loss too fast, so the camera will enter the s...
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Cher client, Bonne journée. Dans ce cas, nous devons utiliser la méthode ci-dessous pour déverrouiller votre système. Veuillez suivre ces instructions : utilisez le logiciel SADPTool pour exporter ...
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Dear Customer, Have a nice day. We are sorry that the lens of CPT500 camera is fixed, and so is its viewing angle. The viewing angle cannot be manually adjusted; it only changes with the lens. And ...