Applies to: N48PAW/N46PCK/H800
When the camera is working abnormally, we could fix the problem by changing the recording configurations. In this article, we will show you how to disable H.265+.
1. Access the system menu on the monitor and go to ‘System Configurations→Record→Parameter’.
2. Select the camera and uncheck'H.265+'.
3. Click on 'Apply' after the configuration is completed.
If you have any other questions, please contact ANNKE technical support at firstname.lastname@example.org by email.
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