System shows all 8 cameras offline

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James Erickson

• January 30, 2025 05:51

Our community had a extended power outage (6 hours). Now I can't get my system to come online. I do have good Internet but the system says I have no Internet (but I know that's wrong). What can I do to make these security cameras start working.

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  Echo

  • April 09, 2025 09:55

  Dear Customer,

  Have a nice day.

  Could you please tell us the model number of your system? Then we can give you a solution accordingly.
  You can find the model number on the backside of the DVR/NVR.

  And if you have any question, do not hesitate to contact us support@annke.com.

  Best regards！

  Echo | Technical Support

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