Playback timeframe
System video recording working fine. Playback and direct viewing working fine until 2 days ago, I have noticed that I can't playback recoded video more than a week.
Before these days, I was able to playback several weeks back and watch the recoded video.
Now, I can't go more than a week back in watching recorded video.
Is there something I am missing?
Many thanks in advance for your help/clarifications
Slim
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Dear Customer,
Have a nice day.
Please check if the recording mode has been changed? Was it originally set to detection recording? Then changed to continuous recording?
And if you have any questions, do not hesitate to contact us support@annke.com.
Best regards！
Sandy | Technical Support
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