Support Team

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  • Total activity 351
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Activity overview

Latest activity by Support Team

  • Support Team created a post,

    Share Your ANNKE Videos/Images to Win 20 IP Cameras

    1. Community
    2. #ANNKECaptures Contest

    Share a funny, cute or unforgettable video clip or image captured by your ANNKE, or take a scenario photo of your ANNKE security cameras, for a chance to win an IP camera, and to be featured on ANN...

    • Support Team
    • Edited
    • 6 followers
    • 2 comments
    • 0 votes

  • Support Team commented,

    1. Community
    2. Software
    3. olvido contraeña dvr

    Hola amigo, Bienvenido a Annke Community ~ Aquí están las instrucciones sobre cómo restablecer la contraseña: https://help.annke.com/hc/en-us/articles/360000252781 Además, he creado una solicitud p...

  • Support Team commented,

    1. Community
    2. Hardware
    3. N48WHP_I41GD_4

    Ciao amico, Sì, il sistema di sicurezza supporta l'italiano e l'APP del telefono supporta anche l'italiano.

  • Support Team commented,

    1. Community
    2. Hardware
    3. N48WHP_I41GD_4

    Ciao amico, Benvenuti nella community di Annke ~ La lingua dell'APP Annke Sight sarà sincronizzata con la lingua del telefono cellulare. Ma la lingua del software per PC Annke Sight non supporta l'...

  • Support Team commented,

    1. Community
    2. Hardware
    3. ANNKE 8CH 5MP 4X 5MP PoE IP Kameras und 8 Kanal 4K/8MP NVR, 2TB HDD

    Hi, Aleksander, Your sharing is very good, and we are glad that our products give you a good experience on the security system. Your experience will be a good example for the other customers who ar...

  • Support Team commented,

    1. Community
    2. Hardware
    3. FIrmware for c800 4k?

    Hi, all, For the problem: H.265 can't be set up for the sub-stream of the camera--> The engineer said that we will improve it in the next firmware version. Please don't worry, and this problem does...

  • Support Team created an article,

    How to upgrade the fimware for the cameras of the WIFI system

    1. FAQs
    2. Others

    Apply to: I41V/ I41GD 1. Please go to the system interface to check the firmware of the IP cameras. Please right click the go to "system setup"- "Channel Setup"- "IPC upgrade",Please identify the S...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • Support Team commented,

    1. Community
    2. Hardware
    3. FIrmware for c800 4k?

    @Maxime Guenette Do you mean you have the same problem as others? If yes, I have reported this problem to the product team, and the engineer is working on it. Please kindly leave us some time to do...

  • Support Team commented,

    1. Community
    2. Software
    3. Bella very good worker

    Hi, Aleksander, Welcome to Annke Community~ I have forwarded your comment to Bella, and she is very very very very happy. ^_^ All of us are very glad to hear that Bella helped to solve the problem....

  • Support Team commented,

    1. Community
    2. Hardware
    3. FIrmware for c800 4k?

    Hi, All, Thanks for all of your feedback. I have reported this problem to the product team, and the product team will do the internal checking. Sincerely sorry for the inconvenience brought to you.