Support Team

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Latest activity by Support Team
  • Support Team commented,

    Hi Shanmuga Mayakrishnan, To view the camera system on different phones, there are two ways: 1. An easy way: You can use the same user name and password to log in to the ANNKE Vision app on the sec...

  • Support Team commented,

    Hola carlos alberto carvajal ¡Buen día! He creado un boleto para usted, el número de boleto es 754416. Nuestro agente de soporte técnico le dará seguimiento y lo ayudará con el restablecimiento de ...

  • Support Team commented,

    Salut, Désolé, nous n'avons pas de manuel en français pour le modèle N44WHD pour le moment. Mais vous pouvez trouver ci-dessous le manuel en français pour un système similaire pour référence: http:...

  • Support Team commented,

    Hola David, Buen día. He creado un ticket para nuestro equipo de soporte técnico. El agente se comunicará con usted y lo ayudará a restablecer la contraseña lo antes posible. El número de referenci...

  • Support Team commented,

    Hi J C, Thank you for sharing your experience upon fixing the issue :) May I know if any changes (hardware/software) have been applied to your ANNKE system or Gmail account before the email alert s...

  • Support Team commented,

    Hi POh Leong Yap, The DVR DN81R doesn't support 2MP AHD cameras.  TVI 2MP cameras will be recommended.

  • Support Team commented,

    Hi Louis, Thanks for asking. This way of connection is not tested as the ANNKE DVR is supposed to work with the router via an ethernet cable for the best performance.

  • Support Team commented,

    Hi Carl, Here is the instruction to enable the white LED light on ANNKE PIR camera. Could you check if it will work for you: https://help.annke.com/hc/en-us/articles/360000254242 <-How-to-adjust-th...

  • Support Team commented,

    @ Leslie Gomez 1D Para proteger su privacidad, envíe la información a nuestro equipo de soporte técnico aquí para restablecer la contraseña: https://help.annke.com/hc/en-us/requests/new

  • Support Team commented,

    Hola Carlos, para proteger tu privacidad, ponte en contacto con nuestro equipo de soporte técnico aquí para restablecer la contraseña: <https://help.annke.com/hc/en-us/requests/new>Siga también las...