FAQs
Young/Soter/Egis DVRs and DVR Kits
- How to connect system by Annke Vision?（HK）
- How to set up email alert? (HK)
- What to do if you forgot the system's password? (HK)
- How to set up motion detection app push function? (HK)
- Annke IP camera connect with Tinycam Pro (HK)
- How to access the Annke IP camera's setting page via web browsers?(HK)
Helm NVR and NVR Kits
- How to adjust the camera IR sensor (Night vision) in NVR? (HK)
- How to use the IP cameras alone without NVR connection? (HK)
- How to connect the IP camera to other brand's receiver with Onvif protocol? (HK)
- How to connect Annke POE NVR with POE camera via a POE switch? (HK)
- How to add an IP camera to the POE NVR? (HK)
- How to connect non-POE and wireless IP camera to POE NVR?
Ease NVR and NVR Kits
- Common settings of the Annke Sight phone app
- How to rename the cameras on Annke system?(JA)
- How to access DVR/NVR system on computer browser with its IP locally?
- What to do if you forgot password of system?(JA)
- How to Pair the cameras with the Base Station
- How to Connect the WiFi Camera I41GF Saperately to Annke Sight
Nova IPCs
- How to reset my camera back to factory default settings?
- How to upgrade the device firmware version?
- How to upload the recordings to the cloud storage?
- How to set up ALEXA function via Annke skill?
- How to set up motion detection recording?
- How to access the recordings in my SD card or phone storage?
Annke Robot
- System general settings - Language (Annkebot)
- System general settings - Time
- How to format hard drive (AnnkeBot)
- How to do if the hard drive cannot be recognized
- How to set up the continuous recording/motion detection recording on DVR
- How to set up the continuous recording/motion detection recording on DVR-Model C
Others
- New user FAQ
- How to access the Annke system via the software Guarding Vision locally and remotely on a Windows computer?
- How to upgrade the fimware for the cameras of the WIFI system
- How to do if the network is offline
- What if I cannot log in the mobile app for AI Floodlight camera?
- What if the AI Floodlight camera's floodlight doesn't work properly?
