FAQs
Young/Soter/Egis DVRs and DVR Kits
- What should I do if I forgot the DVR password?
- What to do if it prompts the device has been added by another account?
- How to adjust the lighting status of the PIR camera?
- Why are some of the device channels in ANNKE Vision not found?
- What to do if I forgot my login password for Annke Vision APP?
- How to set up DST for NVR and DVR?
Helm NVR and NVR Kits
Ease NVR and NVR Kits
- Troubleshooting on SD card and offline problems of the small base station
- General function of small base stations -CMS
- General function of the small base stations-App
- How to use app Annke sight to view it on the phone ?
- How to connect system on Annke sight on computer ?
- How to update the camera's firmware version online?
Nova IPCs
- How to reset my camera back to factory default settings?
- How to upgrade the device firmware version?
- How to upload the recordings to the cloud storage?
- How to set up ALEXA function via Annke skill?
- How to set up motion detection recording?
- How to access the recordings in my SD card or phone storage?
Others
- New user FAQ
- How to write a review on Amazon
- Download link of all files in CD
- Troubleshooting Remote Control
- How to connect DVR/NVR on computer software CMS?
- What to do if IE doesn't allow to install plug-in?