FAQs
Troubleshooting
- Troubleshooting--What to do if your HDD can't be recognized?
- Troubleshooting--What to do if DVR/NVR continually restart?
- Troubleshooting--Fail to Receive Push Notification on Mobile Phone
- Troubleshooting--Motion Detection Recording Failed on Annke DVR/NVR
- Troubleshooting--No Video Output on the Monitor/TV on Annke DVR/NVR
- Troubleshooting--If one or some cameras show no image on DVR/NVR
Young/Soter/Egis DVRs and DVR Kits
- How to connect system by Annke Vision?
- How to set up email alert?
- How to set up motion detection app push function?
- Firmware upgrade
- How to connect DVR/NVR system by Annke Vision?
- What to do if P2P status shows offline?
Helm NVR and NVR Kits
Ease NVR and NVR Kits
- What to do if you forgot password of system?
- How to Pair the cameras with the Base Station
- How to Connect the WiFi Camera to Annke Sight
- Troubleshooting on SD card and offline problems of the small base station
- General function of small base stations -CMS
- General function of the small base stations-App
Nova IPCs
- How to reset my camera back to factory default settings?
- How to upgrade the device firmware version?
- How to upload the recordings to the cloud storage?
- How to set up ALEXA function via Annke skill?
- How to set up motion detection recording?
- How to access the recordings in my SD card or phone storage?
Others
- New user FAQ
- How to use the computer software Guarding Vision to connect the system locally and remotely?
- What to do if you forget system's password?
- How to turn on the "Less secure apps" in Gmail account?
- How to pair camera I41GF to NVR
- Enable Push Notifications on iOS and Android Phones
