FAQs
Basic Knowledge & Basic Troubleshooting
- 10 Most Common Questions and Answers
- How to Judge the System You Bought with or Without an Hdd Pre-installed?
- Annke Vision - How Long Can Your DVR/NVR System Record With 1 TB Hard Disk Drive?
- Can I View the Stream Without the Internet?
- Annke Vision - How to Connect the Annke DVR System?
- How Long can MicroSD Card Record?
Change & Reset Password
- ANNKE VISION - How to Reset The System Admin Password by Serial Number on the Monitor?
- ANNKE VISION - Reset Admin Password on Annke System via SADP Software
- Annke Vision - How to Reset the Admin Password via the Email?(S500 Series)
- XMeye - What to Do If You Forgot The Admin Password of The System?
- Annke Sight -- What to Do If You Forgot Password of The System?
- Annke Sight - What to Do if You Forgot Password of System?
Phone APP View
- Annke Vision - How to Make The Cameras Record Audio? (S500 series)
- Annke Vision-What to Do If the APP Failed to Recognize The QR Code?
- Annke Vision-How to Find The Encryption/Verification Code?
- Annke Vision-What to Do If the APP Keeps Saying The Captcha Code Is Wrong?
- ANNKE VISION - How to Connect the DVR/NVR System to the Phone APP via QR Code?
- FreeCamPro-How to Connect the System to The Phone APP？
PC View
- Annke Vision - Access the DVR/NVR System via Guarding Vision Software on PC (Via IP Address)
- Annke Vision - How to Live Stream Your ANNKE Device on YouTube by FFmpeg?
- Annke Vision - Annke IP camera connect with Tinycam Pro
- Annke Sight - How to Access DVR/NVR System on Computer Browser with its IP Locally?
- Annke Sight - How to Connect the Small Base Station to Annke Sight Software on Computer?
- Annke Nova - How to View the Camera on VLC Player by RTSP?
Alarm Notification Settings
- Annke Vision - How to Set Up Email Notification?
- Annke Vision - How to Set Up APP Push Notification for Motion Detection?
- Annke Vision - How to Set Up APP Push Notification for Motion Detection?(H800 series)
- Annke Vision - How to Set up Email Alert for ANNKE POE Cameras via Comptuer Browswer (Without NVR)
- Annke Vision - How to Set up Email Alert? (DW81KD New Series)
- Annke Vision - How to Set Up Motion Detection App Push Function? (S500 New Series)
Network Setting
- Annke Vision - What to Do If The Cloud P2P of The DVR/NVR System is Offline?
- Annke Sight - What to Do If The NVR is Offline?
- FreeCamPro-How to Manually Fix The DVR/NVR's IP?
- Annke Vision - What to Do If The NVR(H800) Is Offline?
- Annke Vision - What to Do If P2P Status Shows Offline? (S500 series)
- XMeye - What to Do if DVR or NVR can't Connect to Internet Successfully?
Recording & Playback
- Annke Vision-What to Do If The APP Failed to Playback?
- Annke Vision - How to Download/Back Up Videos from ANNKE systems? (General Steps)
- Annke Vision - What to Do if Hard Drive Can't Be Recognized? (S500 Series)
- Annke Vision -- How to Setup the 24 Hours Recording? (S500 Series)
- Annke Vision - How to Playback and Download Recordings from ANNKE POE Cameras on the Computer? (Without NVR)
- Annke Vision - How to Export The Footage to The USB Stick? (S500)
HDD Installation & Troubleshooting
- Annke Sight - How to Change the Hard Disk for the WL400?
- How to Install a Hard Disk Drive (HDD) to Your DVR/NVR?
- How to Install the Hard Disk Drive (HDD)?
- Annke Sight - What to Do If The Hard Drive Can't Be Recognized by System?
- XMeye - What to Do If the Hard Disk Drive (HDD) Can't be Recognized?
- Myannke - What To Do if Camera Can't Read SD card?