DVR PROBLEM

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2 comments

  • Echo

    Dear Customer,

    Have a nice day.

    In this situation, please change a socket to connect the system.

    If changing the socket can't help, please unplug the HDD and then check again if the system can work normally.
    The link is for your reference to unplug the HDD:
    https://help.annke.com/hc/en-us/articles/360000249441

    If unplugging the HDD can't help, please try to change the power adapter (12V with more current) for the system.
    Please note power the system when there is no HDD inside the system.

    And if you have any question, do not hesitate to contact us support@annke.com.

    Best regards!

    Echo | Technical Support

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  • Jessica senior

    Did u get a fix to this issue love

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