Bizarre behaviour with motion detection alarms notification in the Annke Vision App
I currently have the N48PAW NVR with C800 cameras.
I have configured the motion detection area and set the notification to display on the Annke Vision iOS app (v6.2.55..250703). When someone/vehicle triggers the motion detection, I used to get a motion detection alarm notification on the iOS app within seconds, and it also displayed a small image of what triggered the notification.
Now, recently, the behaviour has changed, and it appears that during the time period typically between 9 am and 5 pm, the motion detection alarm notification takes minutes and doesn't display the small image. Outside of this time, it goes back to normal.
Has anyone else experienced this?
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Dear Customer,
Have a nice day.
And if you have any question, do not hesitate to contact us support@annke.com.
Best regards！
Echo | Technical Support
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Dear Customer,
Have a nice day.
In this case, could you please tell us the model number of your system and camera? Then we can give you a solution accordingly.
You can find the model number on the backside of the DVR/NVR/camera, or on the side of the camera.
Here are some pictures to show you how to find the model number.
And if you have any questions, do not hesitate to contact us at support@annke.com.
Best regards！
Echo | Technical Support
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