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3 comments

  • Echo

    Dear Customer,

    Have a nice day.

    May I know if you forgot the admin password of your system?

    If so, could you please tell us the model number of your system? Then we can give you a solution accordingly.
    You can find the model number on the backside of the DVR/NVR.
    Here is a picture to show you how to find the model number.

    And if you have any questions, do not hesitate to contact us at support@annke.com.

    Best regards!

    Echo | Technical Support

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  • Jefflozzo J Kapitango

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  • Echo

    Dear Customer,

    Have a nice day.

    We apologize for the inconvenience.

    The image you sent does not contain product model information.

    Could you please send the complete product label? This will allow us to locate the specific product model and provide you with the appropriate solution.

    And if you have any questions, do not hesitate to contact us at support@annke.com.

    Best regards!

    Echo | Technical Support

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