Support Team
- Total activity 598
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Activity overview
Latest activity by Support Team-
Support Team created an article,
How to Reset the Camera to Factory Default on DVR?(DW81KD New Series)
Applies to:C51FD/CT1AB/ CT1AC/ CT1AD/CT1AE/CT1AF/CT1CC/ CT1GD/CT1GE/CT1GF/C51BH/C51BG/C51BL/C51BM/CT1DL/CT1DM/CR1BM/CR1BN/CR1BJ/CR1BL/CT1DR/CT1DS/CT1BG/CT1BF/CT1DC/CR1BK/CR1BB/CR1BG Purpose: For so...
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Support Team created an article,
How to Restore the DVR/NVR on computer browser with its IP locally?(HK)
Applies to:DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DW41JD/DW81KD/DW61LD/DT81DP/N48PI/N44PI/N46PI/N44PAM/N48PAW/N46PCK/N88PCH/N48PBB Here are the steps: 1. Enter the DVR/NVR on the ...
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Support Team created an article,
How to Access DVR/NVR System on Computer Browser with its IP locally?(DW81KD New Series)
Applies to:DW81KD/DW61LD/DW41JD Here are the steps: 1. Plug the DVR into the router with a network cable. 2. Find the DVR's IP address. There are two ways to find the IP address:1) Find the IP a...
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Support Team created an article,
How to Setup the 24 Hours Recording? (DW81KD New Series)
Applies to: DW81KD/DW61LD/DW41JD Purpose: The article will introduce how to continuous recording. Please note that this instruction only works for the new series. Before you start the setting: Kind...
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Support Team created an article,
How to share your device with other user?(HK)
Applies to:DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DW41JD/DW81KD/DW61LD/DT81DP/N48PI/N44PI/N46PI/N44PAM/N48PAW/N46PCK/N88PCH Here are the steps: 1. Connect your device to Annke v...
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Support Team created an article,
What to do if hard disk drive can't be recognized? (DW81KD New Series)
Applies to: DW81KD/DW61JD/DW41LD We sell the system with a hard drive. But we also sell a system without one. Please make sure yours does include a pre-installed hard drive inside first. Please log...
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Support Team created an article,
How to Reset the Password via the Email?(DW81KD new series)
Applies to: DW81KD/DW61LD/DW41JD Purpose: For the new version system, if you have reserved an email to reset the password, you can follow the instructions below to reset the password for your syste...
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Support Team created an article,
How to Back up the Video to the USB Stick? (DW81KD New Series)
Applies to: DW81KD/DW41JD/DW61LD To export the video to your USB stick or external hard drive, please follow the steps below to back up the record. 1. Plug a USB stick or external hard drive into t...
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Support Team created an article,
How to Set Up Motion Detection App Push Function? (DW81KD New Series)
Applies to:DW41JD/DW81KD/DW61LD Here are the steps about how to set up the push function for the security system. 1. Log in to the Annke DVR/NVR system, go to Menu-->Network-->ANNKE Vision. Make su...
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Support Team commented,
By the way, maybe you could try to follow the below video to connect the system to the Mac computer: https://www.youtube.com/watch?v=ujDHfqJqHmM&feature=youtu.be