Support Team

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Latest activity by Support Team
  • Support Team commented,

    Hi friend, For some reason, some of the Annke apps are currently not available on Google Play Store.They can still be downloaded from below backup links:https://www.annke.com/pages/download-center

  • Support Team commented,

    Hi Gonzalo, Have you met this problem when viewing the videos in a video player? If yes, please follow below instruction to change the aspect ratio: https://help.annke.com/hc/en-us/articles/3600004...

  • Support Team commented,

    Hi Mandy, For some reason, some of the Annke apps are currently not available on Google Play Store.They can still be downloaded from below backup links:https://www.annke.com/pages/download-center

  • Support Team commented,

    Hi, Maybe you could take another fixing screw with you when going to the hardware store?

  • Support Team commented,

    Hi Paul, This may happen if the NVR's admin password has been changed. Once the NVR's password doesn't match the cameras' password, cameras won't show pictures. If you could remember the old passwo...

  • Support Team commented,

    Hi Michal, As more information is needed to locate the problem, we have created a ticket for this case #1045717 for you. Our support agent will follow up in 24 hours to help you further. The needed...

  • Support Team commented,

    Hi Riaan, As more information are needed to locate the problem, we have created a ticket for this case #1045673 for you. Our support agent will follow up in 24 hours to help you further.

  • Support Team commented,

    Hi Álvaro, For some reason, some of the Annke apps are temporarily unavailable on Google Play Store. Please download them from below backup link: https://www.annke.com/pages/download-center

  • Support Team commented,

    Hi Maria, For some reason, Annke Vision app is temporarily unavailable on Google Play Store. Please download it from below backup link: https://www.annke.com/pages/download-center

  • Support Team commented,

    Hi Tony, For some reason, Annke Vision app is temporarily unavailable on Google Play Store. Please download it from below backup link: https://www.annke.com/pages/download-center