Echo
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Recent activity by Echo-
Dear Customer, Have a nice day. We're sorry, but this camera usually usually has no default position. In order for us to better understand and accurately address your concern, I kindly request that...
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Dear Customer, Have a nice day. Since we sell different kinds of security products, could you please tell us the model number of your system?Because the solution to this case could be different dep...
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Dear Customer, Have a nice day. We are sorry that our products and software do not currently support Linux systems, only Windows and Mac OS systems. We recommend that you use our official software ...
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Dear Customer, Have a nice day. It is my pleasure to help you! And if you have any question, do not hesitate to contact us support@annke.com. Have a nice day! Best regards！ Echo | Technical Support
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Dear Customer, Have a nice day. In this case, could you please check if both ends of the HDMI or VGA cable are firmly connected to the NVR or monitor. If not working, please try another HDMI or VGA...
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Dear Customer, Have a nice day. We apologize that accessing the DVR's webpage from an iPad only allows us to view the DVR settings, not the live view.Because viewing the camera's live view in the w...
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Dear Customer, Have a nice day. The DT81BH can work with 2 way audio cameras. If you need to hear the sound captured by the camera, there should be a microphone installed inside your camera. The li...
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Dear Customer, Have a nice day. If you purchase a 4-camera Poe NVR and camera package, the package usually comes with 2 18-meter and 2 30-meter network cables.In addition, each package also comes w...
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Dear Customer, Have a nice day. We are very sorry, I81EM is a pt camera, it only supports pan or tilt function.I81EM is not a ptz camera, so it does not support zoom function. And if you have any q...
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Dear Customer, Have a nice day. In this case, please contact us support@annke.com. Our technical support will do its best to help you resolve these issues. Best regards！ Echo | Technical Support