Echo

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Recent activity by Echo Recent activity Votes
    1. Community
    2. compatibility
    3. Remote access

    Dear Customer, Have a nice day. In this case, it may be because you added the device via the IP address. Devices added by IP address can only be accessed when the phone and your DVR are connected t...

    1. Community
    2. Password reset
    3. FX3433579

    Dear Customer, Have a nice day. I have forwarded your feedback to our technical support. Please don't worry, our technical support will contact you via email to help you resolve the issue. And if y...

    1. Community
    2. compatibility
    3. D961BB - can I add ACD500 camera?

    Dear Customer, Have a nice day. We apologize for the inconvenience. The D961BB and ACD500 cameras are incompatible and cannot be used together. And if you have any questions, do not hesitate to con...

    1. Community
    2. Knowledge Base
    3. Camera

    Dear Customer, Have a nice day. Could you please tell us the model number of your camera?  Because the solution to this case could be different depending on the model. You can find the model number...

    1. Community
    2. Password reset
    3. Anka

    Dear Customer, Have a nice day. May I ask what I can help you with? And if you have any questions, do not hesitate to contact us at support@annke.com. Best regards！ Echo | Technical Support

    1. Community
    2. compatibility
    3. Remote access

    Dear Customer, Have a nice day. Could you please tell us the model number of your system? Then we can give you a solution accordingly.You can find the model number on the backside of the NVR. And i...

    1. Community
    2. Knowledge Base
    3. How to add WB400 (I81BM) to Annke Sight PC App

    Dear Customer, Have a nice day. In this case, we recommend using the Annke Sight web interface to view the feed on your computer. Please click the link to access the Annke Sight web.https://v.annke...

    1. Community
    2. Knowledge Base
    3. How to add WB400 (I81BM) to Annke Sight PC App

    Dear Customer, Have a nice day. In this case, may I know if you can connect the camera to annke sight app according to the link below? https://help.annke.com/hc/en-us/articles/61850006087449 And i...

    1. Community
    2. Feedback
    3. Two Systems

    Dear Customer, Have a nice day. I have forwarded your feedback to our technical support. Please don't worry, our technical support will contact you via email to help you resolve the issue. And if y...

    1. Community
    2. compatibility
    3. Worst excuse for tech support ever! Bouncing from bot to bot.

    Dear Customer, Have a nice day. We sincerely apologize for any delays you have experienced in receiving our responses due to the time difference. Since the camera is being used with a third-party ...