Echo
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Recent activity by Echo-
Dear Customer, Have a nice day. In this case, could you please tell us the model number of your 3K camera? Because the solution to this case could be different depending on the model. You can find...
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Cher client, Bonne journée ! J’ai transmis votre commentaire à notre assistance technique. Rassurez-vous, notre assistance technique vous contactera par e-mail pour vous aider à résoudre ce problèm...
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Dear Customer, Have a nice day. The CT1GU camera has a built-in microphone; simply connect a BNC cable to the DVR. If the camera cannot capture sound with your DVR, could you please tell us the mo...
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Dear Customer, Have a nice day. I have forwarded your feedback to our technical support. Please don't worry, our technical support will contact you via email to help you resolve the issue. And if y...
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Dear Customer, Have a nice day. We are very sorry. The doorbell camera can only be used with the Vicohome app and is not compatible with any DVR/NVR. And if you have any question, do not hesitate ...
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Dear Customer, Have a nice day. I have forwarded your feedback to our customer service. Please don't worry, our customer service will contact you via email to help you resolve the issue. And if you...
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Dear Customer, Have a nice day. In this case, please follow this instruction, use the software SADPTool to export an xml file and send it to us, then we can send you back a key file to reset the p...
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Dear Customer, Have a nice day. We're very sorry, the intercom is only one-to-one. Adding two cameras will automatically enter split-screen mode. Press the OK button to enter channel 1, press OK ag...
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Dear Customer, Have a nice day. I have forwarded your feedback to our technical support. Please don't worry, our technical support will contact you via email to help you resolve the issue. And if y...
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Dear Customer, Have a nice day. I have forwarded your feedback to our technical support. Please don't worry, our technical support will contact you via email to help you resolve the issue. And if y...