Echo
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Recent activity by Echo-
Dear Customer, Have a nice day. We apologize for the inconvenience. The N48PBB NVR does not support alarm input and output functions, so it cannot control an external audio alarm. And if you have a...
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Dear Customer, Have a nice day. Thank you for sharing your DVR model. For the DW81KN, it supports human (people) and vehicle detection. It does not include a dedicated animal detection feature (e.g...
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Dear Customer, Have a nice day. I have forwarded your feedback to our technical support. Please don't worry, our technical support will contact you via email to recommend products to you. And if yo...
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Dear Customer, Have a nice day. Could you please tell us the model number of your system and camera? Then we can give you a solution accordingly.You can find the model number on the backside of the...
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Dear Customer, Have a nice day. I am sorry to hear that you were unable to connect with our live chat support during our regular business hours. I would like to explain that we take great pride in ...
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Dear Customer, Have a nice day. We apologize for handling this matter via email instead of posting the answer directly in the community. To clarify our process: For relatively complex technical iss...
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Dear Customer, Have a nice day. I have forwarded your feedback to our technical support. Please don't worry, our technical support will contact you via email to help you resolve the issue. And if y...
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Dear Customer, Have a nice day. Thank you for your detailed email and for taking the time to explain the ongoing problems you've been experiencing with your Annke DVR and cameras. I sincerely apolo...
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Dear Customer, Have a nice day. We are sorry for the inconvenience. We have checked the status on our side, and the return has already been received and the refund has been processed. The refund ha...
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Dear Customer, Have a nice day. I have forwarded your feedback to our technical support. Please don't worry, our technical support will contact you via email to help you resolve the issue. And if y...