Echo
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Recent activity by Echo-
Dear Customer, Have a nice day. We apologize that accessing the DVR's webpage from an iPad only allows us to view the DVR settings, not the live view.Because viewing the camera's live view in the w...
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Dear Customer, Have a nice day. The DT81BH can work with 2 way audio cameras. If you need to hear the sound captured by the camera, there should be a microphone installed inside your camera. The li...
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Dear Customer, Have a nice day. If you purchase a 4-camera Poe NVR and camera package, the package usually comes with 2 18-meter and 2 30-meter network cables.In addition, each package also comes w...
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Dear Customer, Have a nice day. We are very sorry, I81EM is a pt camera, it only supports pan or tilt function.I81EM is not a ptz camera, so it does not support zoom function. And if you have any q...
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Dear Customer, Have a nice day. In this case, please contact us support@annke.com. Our technical support will do its best to help you resolve these issues. Best regards！ Echo | Technical Support
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Dear Customer, Have a nice day. Could you please tell us the model number of your system? Then we can give you a solution accordingly.You can find the model number on the backside of the DVR/NVR.He...
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Dear Customer, Have a nice day. We are very sorry that the I71DD camera does not support the ONVIF protocol and cannot be used with any DVR or NVR. It can only be used with the Vicohome app. And if...
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Dear Customer, Have a nice day. If you have reserved the email for a password reset, please follow the link below to operate it:https://help.annke.com/hc/en-us/articles/900004704923If you do not ha...
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Dear Customer, Have a nice day. Thank you for reaching out and sharing your insights regarding the FCD600 Turret. Currently, we regret to inform you that we do not have a ready-made junction box sp...
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Dear Customer, Have a nice day. In this case, could you please go to configuration--network--advanced settings--platform access and check if the system status is offline? And if you have any quest...