Echo
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Recent activity by Echo-
Dear Customer, Have a nice day. Could you please tell us the model number of your system? Then we can give you a solution accordingly.You can find the model number on the backside of the DVR/NVR.He...
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Dear Customer, Have a nice day. Thank you so much for taking the time to share your positive experience with Laura. We are truly delighted to hear how well she supported you and how satisfied you a...
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Dear Customer, Have a nice day. We are sorry, but unfortunately the indoor chime units for the Whiffle 1080P doorbell are not sold separately.The chime units are only packaged together with the doo...
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Dear Customer, Have a nice day. I have forwarded your feedback to our technical support. Please don't worry, our technical support will contact you via email to help you resolve the issue. And if y...
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Dear Customer, Have a nice day~ I'm so glad I could help you！ And if you have any questions, do not hesitate to contact us at support@annke.com. Best regards！ Echo | Technical Support
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Dear Customer, Have a nice day. The DW81KN supports SSD installation, but the SSD must be a standard SATA interface. Please refer to the following link. https://help.annke.com/hc/en-us/articles/360...
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Dear Customer, Have a nice day. We apologize that the WB400 camera does not support the ONVIF protocol and is incompatible with the NR86 NVR, so they cannot be used together. And if you have any qu...
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Dear Customer, Have a nice day. We apologize for the inconvenience. The WB400 camera can only be used with the Annke Sight app, not the Annke Vision app. And if you have any questions, do not hesit...
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Dear Customer, Have a nice day. Your I91DN is a smart dual-light camera. If you need to turn off the white supplement light, please refer to the following link to set the camera's light mode to inf...
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Dear Customer, Have a nice day. In this case, could you please tell us the model number of your system and camera? Then we can give you a solution accordingly.You can find the model number on the b...