Echo
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Recent activity by Echo-
Dear Customer, Have a nice day. In this case, may i ask if you can access the webside of the camera and see if the auto tracking function is enabled? Here is a link for your reference about how to ...
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Dear Customer, Have a nice day. In this case, could you please tell me the model number of your camera? Because the solution to this case could be different depending on the model.You can find the ...
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Dear Customer, Have a nice day. We are very sorry that the latest version of N951BC supports 8 SATA Interface, 1 eSATA interface, but Up to 14 TB Capacity for Each HDD. We usually recommend that cu...
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Dear Customer, Have a nice day. We usually recommend customers to use our official annke vision app and system web version for best compatibility. You can try the following method to see if it work...
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Dear Customer, Have a nice day. In this case, could you please tell us the model number of your camera? Because the solution to this case could be different depending on the model.You can find the...
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Dear Customer, Have a nice day. According to the compatibility conditions, your camera is theoretically compatible with DT61BS. Here are compatibility conditions of dvr and analog camera for your r...
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Gentile cliente,Buona giornata. Si prega di notare che l'utilizzo di telecamere di marche diverse con l'NVR non supporta la funzionalità plug-and-play.La telecamera deve essere collegata a una font...
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Dear Customer,Have a nice day. In this case, you can try to connect the camera to annke vision app. The link below is for your reference. https://help.annke.com/hc/en-us/articles/900000598586---How...
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Dear Customer, Have a nice day. The system in the WS500 package is a DVR, which does not support the WiFi function. So the IP address of the camera cannot be detected through the DVR's internal WiF...
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Dear Customer, Have a nice day. In this case, may i ask if your nvr is connected to your wifi router's lan port with an ethernet cable from the lan port of your nvr? If so, may i ask if you had tr...