Applies to:
DW81KD/DW61LD/DW41JD/N44PAM/N48PAW/N46PCK/N48PBB
If you forgot the password to log in to the DVR/NVR, here are six ways to reset the devices and set the password again.
Method 1. Using pattern to unlock your system.
Pattern is set up when we first got the device and ran the wizard.
Method 2. Using Admin Password to login.
If you don't remember your pattern, you can click "Forgot Pattern" button and login with Admin Password.
Below are 2 other methods to reset the password, warm note that they requires network connection of your system.
Method 3. Using Annke Vision App to reset password.
Press "Forgot Password" button and choose "Verify by ANNKE Vision" option, then click OK.
To use this method, you need to have bound your device to the Annke Vision app account at the time of the wizard before.
Follow the steps and use your Annke Vision App to scan QR on the right, and then input the verification code in the box and click "OK" in the lower right corner.
And then you can see a window pops up so you can reset the password:
Method 4. Using reserved email to reset the password.
Again, the reserved email is set up by the user before during the wizard.
Press "Forgot Password" button and choose "Verify by Email" option, then click OK.
Use Annke Vision App and scan the QR code on the right, your reserved email will receive verification code to reset the password.
Method 5. Using reserved security question to reset the password.
Security question is set up before by the user during the wizard.
Press "Forgot Password" button and choose "Verify by Security Question" option, then click OK.
Answer 3 question and click "OK" to reset the password:
Method 6. Using SADPtool software on a computer in the same local network to reset the password.
If above methods do not work, the last way to reset password is using a computer software called SADPTOOL, please click below link to learn more:
https://help.annke.com/hc/en-us/articles/360000252781
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