When the user is viewing the live view on the APP, it is required to enter the encryption code first. The encryption code is the verification code that the user sets up when activating the device for the first time, which can make your security system more secure. In this article, we will show you how to find the encryption code.
Please access the system menu on the monitor or TV and go to System Configurations→Network→Annke Vision.
For the old version of the ANNKE DVR/NVR system, please go to System Configurations→Network→Platform Access.
For the new H800 (N46PCK/N48PAW) NVR system, please go to System Configurations→Network→Annke Vision.
2. If you have a standard alone POE camera and the camera is not connected to the NVR system, please access the setting menu of the camera on the web browser from the PC and go to Configurations→Network→Advanced Settings→Platform Access.
Please refer to the link below to find detailed instructions about how to access the setting menu of the camera on the web browser from the PC.
For any other questions, please contact ANNKE technical support at firstname.lastname@example.org by email.
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